Order Placement Options

Online Order

Booktopia is an online store; the preferred method of placing an order with Booktopia is via our website online ordering system. Orders placed using this method are given priority for processing and most of the communication you will receive from us regarding your order is via our custom built Message Centre accessible from within your Booktopia Account. Refer to How to Place an Online Order for detailed instructions.

Online Order - Credit Card Payment via Phone

For orders that require a credit card payment to be taken over the phone due to firewall restrictions, simply place an online order, at the Payment Information section select the (Cheque/Money Order) payment option and continue to submit your order. An order confirmation number will be provided on screen and via email.

Next contact our Customer Service team (See Contact Us), quote the Booktopia order number and provide credit card details for payment processing.

Fax Orders

In the event an online order cannot be placed due to company restrictions such as firewall issues, we recommend placing the order from a computer outside of the organisation, for example from a home computer. If this is not possible, Booktopia can accept fax orders on 61 2 9436 3584.

Please Contact Us to confirm that we have received your fax after sending it to ensure it is being processed immediately.

Below is a list of the mandatory information Booktopia requires to process a fax order.

  1. Name of organisation
  2. Contact name of person placing the order
  3. Contact telephone number
  4. Contact person requesting or receiving the order
  5. Department (if relevant)
  6. Email address for person placing the order
  7. Organisations Purchase Order # or Reference #
  8. Title and ISBN # of the books required
  9. Quantity of the ISBN required
  10. Intended Payment method, e.g. credit card, bank transfer
  11. Any comments / notes

(Providing this information will assist the team in processing the order as quickly as possible).

Information such as Title, ISBN and product availability can be found on the individual product page.
For example: Nanny Piggins and the Race to Power, ISBN 9781742754994