This is a handbook for managers of language teaching organisations such as Directors and Assistant Directors of Studies, Academic Directors, and School Owners, including those moving into a management role from teaching or administration.
It provides an introduction to key concepts required by managers of language teaching organisations, covering topics from strategic and operational financial management, sales and marketing and customer service through to academic and human resource management.
This book is also suitable for candidates undertaking the Cambridge ESOL International Diploma in Language Teaching Management (IDLTM).
|Managing in the LTO|
|Organisational behaviour and management|
|Human resource management|
|Marketing and sales|
|Strategic financial management|
|Operational financial management|
|Table of Contents provided by Publisher. All Rights Reserved.|
Audience: English as a Second Language (ESL)
Number Of Pages: 288
Published: 2nd October 2008
Publisher: Cambridge University Press
Dimensions (cm): 24.13 x 18.796 x 1.778
Weight (kg): 0.635