+612 9045 4394
Foodservice Organizations : A Managerial and Systems Approach - Mary B. Gregoire

Foodservice Organizations

A Managerial and Systems Approach


Published: 10th March 2016
Ships: 7 to 10 business days
7 to 10 business days
RRP $395.99

For all dietetic and foodservice management courses covering topics such as procurement, financial management, quantity food production, human resource management, and leadership.


Harnesses a unique systems model to explain and understand foodservice management

Applicable to a wide range of courses, including food production, management, leadership, and human resource management, thisNinth Edition of Foodservice Organizations: A Managerial and Systems Approachcontinues to use its unique system model as a guiding framework for understanding foodservice management. Originally developed by Dr. Allene Vaden, the foodservice systems model remains innovative and has withstood the test of time. With its detailed discussion concerning how to transform human, material, facility, and operational inputs into outputs of meals, customer satisfaction, employee satisfaction, and financial accountability, the basic principles of the text are applicable to a wide variety of programs.


Within the text, theory and empirical research are seamlessly blended with practice and practical applications. TheNinth Edition includes updated and revised information on sustainable practices, process improvement, strategic management, leadership development, food safety, and current trends.

I. The Foodservice Systems Model 1. Systems Approach to a Foodservice Organization 2. Managing Quality 3. The Menu II. Transformation: Functional Subsystems 4. Food Product Flow and Kitchen Design 5. Procurement 6. Food Production 7. Distribution and Service 8. Safety, Sanitation, and Maintenance III. Transformation: Management Functions and Linking Processes 9. Management Principles 10. Leadership and Organizational Change 11. Decision Making, Communication, and Balance 12. Management of Human Resources 13. Management of Financial Resources 14. Marketing Foodservice IV. Outputs of the System 15. Meals, Satisfaction, and Accountability

ISBN: 9780134038940
ISBN-10: 0134038940
Audience: Tertiary; University or College
Format: Paperback
Language: English
Number Of Pages: 544
Published: 10th March 2016
Country of Publication: US
Dimensions (cm): 27.6 x 21.6  x 2.0
Weight (kg): 1.02
Edition Number: 9
Edition Type: Revised