The calculus of IT support for the banking, securities, and insurance industries has changed dramatically and rapidly over the past few years. Consolidation and deregulation are creating opportunities and challenges never before seen. Unheard of just a few years ago, e-commerce has given birth to new infrastructures and departments needed to support them. And the Internet/Intranet/Extranet triple-whammy is the most critical component of most financial IT shops. At the same time, new intelligent agents stand ready to take on such diverse functions as customer profiling and data mining.
Get a handle on all these new and newer ripples with Financial Services Information Systems. Here, in this exhaustive new guide and reference book, industry guru Jessica Keyes gives you the no-nonsense scoop on not just the tried and true IT tools of today, but also the up-and-coming "hot" technologies of tomorrow, and how to plan for them.
Financial Services Information Systems addresses challenges and solutions associated with:
supporting the self-service revolution by servicing kiosks and ATMs efficiently and economically,
straight-through processing for the securities industry,
outsourcing business communications in the insurance industry,
distributed integration as a cost-effective alternative to data warehousing, and
putting inbound fax automation to work in financial organizations.
| Preface | p. xv |
| Technology Trends in Financial Services | p. 1 |
| The "Must-Have" Guide to Total Quality for the Financial Service Manager | p. 3 |
| Distributed Integration: An Alternative to Data Warehousing | p. 43 |
| Windows Distributed interNet Architecture for Financial Services | p. 55 |
| Evaluation of Financial Analysis and Application Prototyping Environments | p. 69 |
| Customer Profiling for Financial Services | p. 91 |
| Business Rule Systems | p. 105 |
| Customer Data Quality: The Foundation for a One-to-One Customer Relationship | p. 121 |
| A History of Knowledge-Based Systems in Financial Services | p. 137 |
| The Unfolding of Wireless Technology in the Financial Services Industry | p. 161 |
| Personal Financial Appliances | p. 171 |
| Putting Inbound Fax Automation to Work in the Financial Organization | p. 189 |
| Extranets for Financial Services | p. 195 |
| Designing a High-Performance, High-Availability Network Infrastructure | p. 203 |
| Applications of GIS Technology in Financial Services | p. 211 |
| Designing and Implementing a Virus Prevention Policy in Financial Services Organizations: Key Issues and Critical Needs | p. 217 |
| Voice Over ATM | p. 229 |
| Toward a More Perfect Union: The European Monetary Conversion and Its Impact on Information Technology | p. 237 |
| Systems that Build Themselves: Anatomy of a Development Before the Fact (DBTE) Software Engineering Methodology | p. 249 |
| Multimedia-Based Training (MBT) for Financial Services | p. 333 |
| Law (or Lack of It) on the Web: A Primer for Financial Services Technology Managers | p. 347 |
| Using Net-Based Interactive Technology for Online Marketing, Sales, and Support of Financial Services Firms | p. 377 |
| Internet Security Analysis Report: An Executive Overview | p. 395 |
| Multicast Applications and Technology for the Financial Services Industry | p. 403 |
| An Introduction to the Internet for Financial Services Developers | p. 425 |
| Introduction to E-commerce | p. 441 |
| Transactional Application Servers: Providing the Scalability for Global Electronic Business | p. 451 |
| Enterprise Application Integration in Financial Services | p. 469 |
| Spreadsheets as Containers of Malicious Payloads | p. 485 |
| Growth Optimal Asset Allocation Strategies with Downside Protection | p. 497 |
| Quadratic Programming for Large-Scale Portfolio Optimization | p. 513 |
| Risk Management Meets Customer Relationship Management: Closing the Data Mining Loop with DCOM and Visual Basic | p. 531 |
| Java-Based Application Servers for the Financial Sector | p. 539 |
| Banking Trends in Technology | p. 551 |
| Grab a Ringside Seat for the Best of Banking Technology | p. 555 |
| Banking Technology in Emerging Markets | p. 565 |
| Going Global: Systems Issues for Servicing a Global Business | p. 571 |
| A Brief Case History in Internet Banking | p. 581 |
| How "Internet Bill Presentment" Changes the Deployment Strategy of Homebanking and Online Payment | p. 587 |
| The Self-Service Revolution: Harnessing the Power of Kiosks and ATMs | p. 605 |
| Checking It Twice: Check Imaging Systems Offer Greater Flexibility and Efficiency | p. 613 |
| Internet Banking: Leveling the Playing Field for Community Banks | p. 621 |
| Straight Talk on SET: Challenges and Opportunities from a Business Perspective | p. 631 |
| Retail Delivery: A Common Strategy Amidst An Uncommon World | p. 641 |
| Growing Your Virtual Branch: Strategies for Successful Internet Banking | p. 649 |
| Selecting and Implementing a Treasury Workstation: The Amway Experience | p. 655 |
| Securities Trends in Technology | p. 667 |
| The Future of the Securities Industry: Convergence of Trust and Brokerage | p. 669 |
| A Portfolio Management System for the Twenty-First Century | p. 679 |
| Logging Monitoring in the Financial Services Industry | p. 693 |
| Straight Through Processing | p. 705 |
| Designing and Evaluating Investment Performance Systems | p. 717 |
| Building an Internet Strategy for Full-Service Brokers | p. 731 |
| Middleware Standards in Capital Markets | p. 737 |
| The Broker Desktop: The Future of Trading Has Arrived | p. 745 |
| Insurance Trends in Technology | p. 755 |
| Outsourcing Business Communications in the Insurance Industry | p. 757 |
| New Business Model for Insurance Industry Demands a New Automation Model | p. 763 |
| The Internet and Evolving Technology: Changing How Insurance Companies Service and Operate | p. 769 |
| Produce Management Systems: The Need for Automation and Integration | p. 773 |
| Understanding and Implementing Business Intelligence Solutions in the Insurance Industry | p. 785 |
| Appendix | p. 805 |
| Selected Products Briefs | p. 807 |
| About the Editor | p. 901 |
| Index | p. 903 |
| Table of Contents provided by Syndetics. All Rights Reserved. |
ISBN: 9780849398346
ISBN-10: 0849398347
Series: Best Practices
Audience:
Professional
Format:
Hardcover
Language:
English
Number Of Pages: 952
Published: 24th March 2000
Dimensions (cm): 23.5 x 15.6
x 5.7
Weight (kg): 1.429