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The concept of emotional intelligence, which helps people identify, assess and control their emotions and understand those of the people around them, has been widely used in business for many decades. However, despite its popularity there is a lot of conflicting information on the subject and it can be a difficult theory to apply to the workplace on a practical level.
Emotional Fitness Coaching is the practical approach to applying the principles of emotional intelligence to the workplace to create a healthy, positive and creative environment in every situation. Based on 30 years' experience in the field, it offers a toolkit for people to be better managers, leaders and professionals while also feeling more at ease with the interpersonal skills vital to any business relationships.
Using a storytelling approach, it covers a range of techniques including Power Listening, Learning from Experience, the Power of Group Dialogue, Creating Balance and Emotional Fitness Storytelling. Each tool is described and examples given of how each could be used in various work circumstances. Exercises throughout the text provide the opportunity for the reader to apply the tools directly to their own context.
Emotional Fitness Coaching is an accessible and engaging read that will help any leader, and aspiring leader, get a handle on some of the "soft skill"competencies critical to their success -- Steve Mitten Cpcc, McC, Former President Of International Coach Federation, Founder Of Acoach4u.Com And Icf 'coach Of The Year' 2007 Steve Mitten CPCC, MCC, Former President of International Coach Federation, Founder of acoach4u.com and ICF 'Coach of the Year' 2007
| Introduction | p. 1 |
| Why Emotional Fitness brings success | p. 5 |
| The encounter | p. 5 |
| The entry | p. 7 |
| First things first | p. 9 |
| The overview | p. 11 |
| Impending change | p. 15 |
| How things go wrong | p. 16 |
| The challenge | p. 18 |
| Pressure and stress | p. 19 |
| EQ and E-Fitness: the difference | p. 20 |
| The five tools of E-Fitness coaching | p. 22 |
| The contract | p. 25 |
| An exercise | p. 26 |
| Power Listening If you want to be a great communicator, listen up | p. 33 |
| Normal conversation is not communication | p. 33 |
| A Power Listening conversation | p. 35 |
| Preparing to change | p. 43 |
| The five stages of Power Listening - the need to grow | p. 45 |
| The five stages of Power Listening - the action steps | p. 47 |
| Framework for Power Listening | p. 58 |
| The test | p. 60 |
| Learning is earning How Learning from Experience brings wealth to everyone | p. 63 |
| The roots of Learning from Experience | p. 64 |
| Adult learning: why most training doesn't work | p. 65 |
| The penalties of not Learning from Experience | p. 66 |
| The excuses for not learning | p. 67 |
| Make it easy to learn | p. 68 |
| Same as usual | p. 71 |
| The model | p. 72 |
| Reluctant learner | p. 77 |
| Results | p. 82 |
| A Learning from Experience exercise | p. 84 |
| Treasure seeking Tap the talent in your team at every meeting | p. 89 |
| Another bloody meeting | p. 89 |
| The Group Dialogue | p. 91 |
| The set-up | p. 98 |
| Practice session | p. 98 |
| Presentation | p. 102 |
| Clarification | p. 103 |
| Summaries | p. 104 |
| Presenter's summary | p. 105 |
| Action | p. 105 |
| Presenter's action | p. 106 |
| Implications | p. 106 |
| E-Fitness action learning | p. 109 |
| Exercise | p. 113 |
| The energy equation Using the Workscale to transform negative into positive | p. 117 |
| The energy impact | p. 117 |
| The Workscale | p. 120 |
| Exercise | p. 145 |
| Inside story How our emotions shape our image of reality | p. 155 |
| Preparation | p. 155 |
| First story | p. 157 |
| The meaning | p. 158 |
| Second story | p. 160 |
| The team | p. 161 |
| Exercise | p. 163 |
| The E-Fitness coach A self-learning guide for leaders and managers | p. 165 |
| Preparation | p. 165 |
| A business case | p. 167 |
| Pitfalls and objections and how to overcome them | p. 169 |
| What happened | p. 172 |
| Exercise | p. 175 |
| Actions speak louder Now you know, what do you do? | p. 177 |
| A practical primer on setting up and maintaining an E-Fitness programme | p. 177 |
| Preparation | p. 178 |
| Starting out | p. 179 |
| Establishing agreements | p. 180 |
| First sessions | p. 180 |
| Evaluation and feedback | p. 181 |
| Measuring the impact of E-Fitness interventions | p. 182 |
| Integrating E-Fitness coaching into management practices | p. 183 |
| Building support for the E-Fitness coach | p. 184 |
| Are you having fun yet? | p. 184 |
| Spreading the E-Fitness bug How to make it viral | p. 187 |
| Don't keep it to yourself: the value of sharing the benefits | p. 187 |
| Developing a wider vision | p. 189 |
| Becoming an E-Fitness instructor | p. 190 |
| Talking about E-Fitness | p. 191 |
| The ripple effect | p. 192 |
| Exercise | p. 193 |
| References | p. 195 |
| Index | p. 197 |
| Table of Contents provided by Ingram. All Rights Reserved. |
ISBN: 9780749465568
ISBN-10: 0749465565
Series: KOGAN PAGE
Audience:
Professional
Format:
Paperback
Language:
English
Number Of Pages: 240
Published: 6th June 2012
Dimensions (cm): 23.4 x 15.7
x 1.7
Weight (kg): 0.316
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