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Utilizing and Managing Commerce and Services Online - Mehdi Khosrow-Pour

Utilizing and Managing Commerce and Services Online

By: Mehdi Khosrow-Pour (Editor)

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As businesses, researchers, and practitioners look to devise new and innovative technologies in the realm of e-commerce, the human side in contemporary organizations remains a test in the industry. Utilizing and Managing Commerce and Services Online broadens the overall body of knowledge regarding the human aspects of electronic commerce technologies and utilization in modern organizations.
Utilizing and Managing Commerce and Services Online provides comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances in organizations around the world. E-commerce strategic management, leadership, organizational behavior, development, and employee ethical issues are only a few of the challenges presented in this all-inclusive work.

Managing on-line customer service operations / David Barnes -- Firm value effects of web site redesign / Raquel Benbunan-Fich, Eliezer M. Fich -- Jurisdiction in B2C e-commerce dispute within European Union / Ong Ching Eang -- Failures of B2C retailing : a services industry view / Anil Pandya, Nikhilesh Dholakia -- Inducing online trust in e-commerce : empirical investigations on web design factors / Ye Diana Wang, Henry H. Emurian -- Public perception : a newspaper medium perspective : e-commerce in Australian manufacturing (revisited) / Jing Gao -- Netrepreneur simulation : the development of realism in virtual e-entrepreneurship learning / Salim Jiwa, Dawn Lavelle, Arjun Rose.

ISBN: 9781591409342
ISBN-10: 1591409349
Audience: General
Format: PDF
Language: English
Number Of Pages: 364
Published: 31st December 2006
Publisher: IGI Global
Country of Publication: US