The definitive guide to turning the Millennials' great expectations into even greater results
The Millennial generation (those born between 1982 and 2000) has rapidly entered the workforce in greater numbers, but its introduction to the workplace has been anything but seamless. In fact, many companies already report attention-grabbing stories about:
- the mother who called HR to complain when her Millennial daughter got a mediocre performance review;
- the new hire who dialed the CEO directly to tell him what the company could be doing better;
- the young employee who revealed a confidential new product on her Facebook page before it was made public.
Clashes like these are happening in workplaces around the world, and they leave leaders and coworkers scratching their heads and wondering, "What do these Millennials want? Why are they so different? How do we get the good ones in the door? How do we keep them there without alienating the other generations?" Going forward, a company's success will depend upon knowing the answers to these questions, because they are the keys to motivating this new generation and to taking advantage of the amazing potential it possesses.
In The M-Factor, Baby Boomer Lynne Lancaster and Generation Xer David Stillman draw on cutting-edge case studies, findings from large-scale surveys, and hundreds of interviews to identify the seven trends essential for understanding and managing the Millennials: the role of the parents, entitlement, the search for meaning, great expectations, the need for speed, social networking, and collaboration. Observant, humorous, and savvy, this book—the ultimate guide to Millennials in the workplace—offers valuable insights and practical, take-action tips and solutions that Traditionalists, Boomers, Gen Xers, and even Millennials can use to bridge generational gaps, be more productive, and achieve organizational success like never before.
“Lively stories illustrate the generation gap and general communication failures between ‘Traditionalists,’ ‘Boomers,’ ‘Generation X-ers,’ and ‘Millennials....’ [The authors’] thorough analysis of how various generations can complement each other makes a strong case for the value of younger people in the workplace.”
Pt. 1. Here come the millennials -- 1. Millennial nation - How a Whole New Generation Is Colliding, Clashing, and Clicking with Traditionalists, Boomers, and Generation Xers -- Identifying the M-Factor -- Getting Our Arms Around the Millennials -- Our Point of View -- Occupational Hazards -- Pt. 2. The transition from life to worklife -- 2. Parenting - Connected Via the Cordless Umbilical -- Parenting Evolves -- The Family Goes to College -- Welcome to the Work World, Mom and Dad -- Making Work Work for You -- So, What's a Millennial to Do? -- There's No Place Like Home -- 3. Entitlement - A Generation on a Silver Platter? -- What Is Entitlement Anyway? -- Where Does Entitlement Come From? -- The Dark Side of Entitlement -- Recruiting -- Retention -- Rewards -- Respect -- 4. Meanlng - Who Am I, and Why Am I Here? -- The Meat Behind Meaning -- What Each Generation Means By "Meaning" -- Meaning Motivator #1: Millennial Want to Make a Difference in the World -- Meaning Motivator #2: Millennials Want to Feel They Are Contributing -- Meaning Motivator #3: Millennials Want to Be Innovators -- Meaning Motivator #4: Millennials Want to Be Heard -- Meaning Motivator #5: Millennials Want to Know They Are Succeeding -- Meaning Motivator #6: Millennials Want to Express Who They Are Through Work -- Pt. 3. Managing day-to-day -- 5. Great expectations - Is What You See What You Will Get? -- Minding the Expectation Gap -- Let Them Know Who You Are -- The Courtship -- Looking for Love in all the Right Places -- Why "Orientation" Is a Dirty Word -- Basic Training: Not Just for the Military -- Managing Expectations: Grab Your Whistle and Get Ready to Coach! -- 6. The need for speed - Managing Worklife in the Fast Lane -- How the Pedal Got to the Metal -- Clocking Millennials' Need for Speed -- Multitasking: Can't Live With It, Can't Live Without It -- Corporate Chutes and Ladders: Navigating Today's Career Paths -- Pt. 4. We're all in this together -- 7. Social networking - Gathering Around the Virtual Water Cooler -- The Generations Have Always Networked: So What's New? -- Gap #1: The Virtual Water Cooler -- Gap #2: Intimacy Is Being Redefined -- Gap #3: The End of the Expert As We Know It -- Gap #4: Pedophiles, Porn, Plagiarism, and Pop-ups -- Gap #5: Going Beyond MySpace to the Workplace -- 8. Collaboration - Managing the "We" Generation -- 1) Work As a Team Sport -- 2) Millennial See Leaders as Collaborators (with Decision-Making Power) -- 3) Knowledge Transfer - the New Collaboration Frontier -- 4) The Extreme Office Makeover -- Conclusion: unleashing the m-factor in your organization.
Number Of Pages: 320
Published: 6th April 2010
Publisher: HarperCollins Publishers Australia