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Serving Online Customers : Lessons for Libraries from the Business World - Donald A. Barclay

Serving Online Customers

Lessons for Libraries from the Business World

eBook

Published: 23rd July 2014
Format: PDF
$70.75
    Good For
  • Booktopia Reader
  • PC / Mac
  • Tablets / iPad
  • Smartphones
    Not supported
  • Kobo / Sony / eReaders
  • Amazon Kindle
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    Features
  • Flowing text
  • Scanned pages

To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

ISBN: 9780810887336
ISBN-10: 0810887339
Format: PDF
Language: English
Number Of Pages: 232
Published: 23rd July 2014