E-business is an innovation that brings with it new ways of dealing with customers and business partners, new revenue streams, new ways of processing information, new organization structures, new skill sets, electronic supply chains, new standards and policies, new collaborations, the need for adaptable business strategies and effective management of associated changes. However, e-business and change management have often been addressed as separate issues by organizations, often leading to disappointing results. E-Business Innovation and Change Management addresses e-business innovation and change management issues. It provides an understanding of the interdependence and synergy between the two issues and that a holistic approach is imperative for organizations to survive in this new economy and achieve a competitive advantage. The book includes chapters from leading academics around the world on change management, which has bee identified as an important barrier to e-business success.
Innovation and change management / Mohini Singh -- Leadership in e-business / Owen Cope, Dianne Waddell -- Executive judgment and the e-business advantage / Valerie Baker, Tim Coltman, Joan Cooper -- A change management framework for e-business solutions / Sushil K. Sharma -- Resistance : a medium for the successful implementation of technological innovation / Dianne Waddell -- Building effective online relationships / Byron Keating, Robert Rugimbana, Ali Quazi -- E-partnership and virtual organizations : issues and options / Fang Zhao -- A B2E solution : change management perspectives / Paul Hawking, Susan Foster, Andrew Stein -- E-government in developing countries : a Sri Lankan experience / Ramanie Samaratunge, Dianne Waddell -- Using actor-network theory to identify factors affecting the adoption of e-commerce in SMEs / Arthur Tatnall, Stephen Burgess -- The application of the innovative mobile technologies in the business environment : challenges and implications / Nabeel A.Y. Al-Qirim -- The evolution of technology innovation at Dakin Farms / Pauline Ratnasingam -- From cash to e-money : payment system innovations in Australia / Mohini Singh, Betty Zoppos -- Security management in an e-business environment / Mohini Singh -- Ethics and e-business : an oxymoron? / Dianne Waddell.
Number Of Pages: 298
Published: 1st July 2003