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Best Practices : Communicating Effectively - Garry Kranz

Best Practices

Communicating Effectively

Unfortunately this eBook is only available from within Australia.

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    Features
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In this age of digital communication, getting the right message across clearly is crucial to success. Communicating Effectively, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

  • Build relationships through effective communication
  • Get more done via e-mail
  • Draft pitch perfect letters, memos, and reports
  • Conduct productive conference calls
  • Deliver hard-hitting presentations

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.

ISBN: 9780061738906
ISBN-10: 0061738905
Audience: General
Format: ePUB
Language: English
Number Of Pages: 160
Published: 13th October 2009
Publisher: HarperCollins Publishers Australia