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Best Practices: Difficult People : Working Effectively with Prickly Bosses, Coworkers, and Clients - John Hoover

Best Practices: Difficult People

Working Effectively with Prickly Bosses, Coworkers, and Clients

Unfortunately this eBook is only available from within Australia.

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Every office has someone who's no fun to be around. But getting along with that person—and managing them effectively—can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:

  • Recognize why and when people act out
  • Identify different types of difficult people
  • Cope with difficult behavior
  • Get the most out of trouble employees
  • Nurture a harmonious work environment

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

How difficult people affect the workplace -- Understanding difficult people -- How to handle difficult people.

ISBN: 9780061738937
ISBN-10: 006173893X
Series: Collins Best Practices Series
Audience: General
Format: ePUB
Language: English
Number Of Pages: 160
Published: 13th October 2009
Publisher: HarperCollins Publishers Australia