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Critical Incident Management

A Methodology for Implementing and Maintaining Information Security

Hardcover

Published: 29th September 2003
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Most businesses are aware of the danger posed by malicious network intruders and other internal and external security threats. Unfortunately, in many cases the actions they have taken to secure people, information and infrastructure from outside attacks are inefficient or incomplete. Responding to security threats and incidents requires a competent mixture of risk management, security policies and procedures, security auditing, incident response, legal and law enforcement issues, and privacy.
Critical Incident Management presents an expert overview of the elements that organizations need to address in order to prepare for and respond to network and information security violations. Written in a concise, practical style that emphasizes key points, this guide focuses on the establishment of policies and actions that prevent the loss of critical information or damage to infrastructure.
CTOs, CFOs, Chief Legal Officers, and senior IT managers can rely on this book to develop plans that thwart critical security incidents. And if such incidents do occur, these executives will have a reference to help put the people and procedures in place to contain the damage and get back to business.

Risk Managementp. 1
Ancient History: My, How Time Passes when You're Having Funp. 1
Critical Incidents: Damaging Critical Assetsp. 3
Risk Definitions: No Dictionaries, Pleasep. 5
Yes, Sir. I'm Motivated! Fear, Uncertainty, and Doubtp. 7
PDD 63 (President's Decision Directive)p. 8
The Law Is the Lawp. 8
CIA: Not the Central Intelligence Agencyp. 9
Down to Risk-Businessp. 10
GOOOAAALLL!p. 10
Plan to Planp. 11
Risk Assessmentsp. 14
A Little Organization, Pleasep. 14
Best Practices in Risk Assessmentsp. 16
The Facts and Only the Factsp. 18
Ask Good Questions of Good People and You Will Get Good Answersp. 20
And Now a Word about Asset Criticalityp. 20
Mathematics Can Be Simple, even for the Mathematically Challengedp. 21
Are You Threatening Me?p. 22
Protection Strategiesp. 26
Disaster Recovery Plans: Murphy's Lawp. 32
Who's in Charge Here, Anyway?p. 35
Risk Assessment Reportsp. 38
Suggestionsp. 39
Policies and Proceduresp. 41
Policies, Procedures, Standards, and Politicsp. 41
Et Tu, Policyp. 42
Trust Models: Trust Me, I'm a Good Personp. 44
The Policy of Policy Developmentp. 44
Policy Writing Techniquesp. 48
Policy Distributionsp. 50
Enhancements to Written Policiesp. 50
E-Mail Policy: Avoiding Hidden Risksp. 51
Information Tsunamip. 51
To Keep or Not to Keep, that Is the Questionp. 53
What's in that Cute Little E-Mail Mailbox?p. 54
Employees Must Think before Clicking the Send Button: Is There an Undelete Button?p. 54
Employee Privacy Expectations and Legal Rightsp. 57
Connecting to the Internet: Policies and Procedures of Survivabilityp. 69
Systems Development Lifecycle (SDLC)p. 71
Physical and Environmental Safetyp. 76
Network Management Policiesp. 77
Forensics Policy: Looking for Evidencep. 78
Wireless Network Securityp. 82
Network Vulnerability Assessment Policies: Why Am I Hearing about My Network Leaking Sensitive Information on the News?p. 85
Vendor Policies and Proceduresp. 87
Policies and Procedures Involving Outsourcing: What Is Yours and What Is Mine?p. 89
Employee Privacy Policyp. 91
Internet Firewall Policyp. 91
Intrusion Detection Policiesp. 95
Web Server Security Policies and Proceduresp. 97
Web Server Policies and Proceduresp. 97
Information Systems Support Policiesp. 98
Securing Systemsp. 100
The Auditors Are Coming. The Auditors Are Comingp. 103
Information Technology Human Resources Management Policies: Yes, Virginia, IT Employees Really Are Differentp. 105
Employee Trainingp. 108
Conclusionp. 109
Auditingp. 111
Auditing for the Massesp. 111
Auditors: Who Are They?p. 113
Controlsp. 117
Subsystem Interaction and Reliabilityp. 118
Evidence Collection: Evidence Is not just Evidencep. 121
Audit Management Planningp. 129
Audit Conferences: More (but Important) Meetings You Need to Attendp. 145
Vulnerability Self-Assessmentsp. 150
Specialized Auditing Mattersp. 154
Network Vulnerability Assessments: The Practical Examination of Your Systemp. 171
Web Application Vulnerability Assessmentsp. 191
Auditing Remote System Administrationp. 202
Firewall Auditing: First We Build an Impregnable Barrier, then We Punch Holes in Itp. 204
Auditing Wireless Networks: Who Is Listening to My Network Traffic?p. 206
Auditing Security Measures Preventing Automated Attacksp. 212
Auditing E-Commerce Web Sitesp. 214
Critical Incident Response and CIRT Developmentp. 229
Critical Incident Managementp. 229
Critical Incident Detection: How to Know What Is Serious and What Is Notp. 235
Collecting Evidencep. 260
Performing Forensic Duplication: When a Clone Really Is a Clonep. 267
Forensic Investigation: Not Exactly a Needle in a Haystackp. 285
Responding to Windows NT Incidentsp. 293
Examining the Evidence: Taking a Look when You Have Timep. 296
UNIX-Based Investigationsp. 307
Types of Malicious Code Attacks: Even Kevlar Will not Stop all Attacksp. 315
Forming a Critical Incident Response Teamp. 324
CIRT Composition: What Kind of Skills and Talent Do I Need for a CIRT?p. 331
Legal Mattersp. 341
Legal Functions: More than Speeding Ticketsp. 341
Investigators' Goalsp. 342
Common Types of Unlawful Actsp. 343
Copyrights, Trademarks, Service Marks, Patents, and Trade Secrets Comprising Intellectual Propertyp. 343
Fraud in the Workplacep. 354
Evidence, Its Collection, Preservation, Analysis, and Introduction at Trialp. 356
The Cost of Computer Crimep. 357
Criminal Lawp. 358
Civil Suitsp. 374
Privacyp. 381
Privacy Expectationsp. 381
Privacy Protectionp. 383
Employee Privacy: Is Monitoring the Same as Spying?p. 391
Industry-Specific Privacy Issuesp. 397
Appendix Ap. 409
Port Numbers (Updated 2/9/2003)p. 409
Well-Known Port Numbersp. 409
Referencesp. 449
Site Security Handbook RFC 2196p. 451
Statusp. 451
Abstractp. 451
Table of Contentsp. 451
Introductionp. 452
Security Policiesp. 456
Architecturep. 459
Security Services and Proceduresp. 468
Security Incident Handlingp. 478
Ongoing Activitiesp. 493
Tools and Locationsp. 494
Mailing Lists and Other Resourcesp. 495
Referencesp. 496
Appendix Cp. 503
Toolsp. 503
Vulnerability Listsp. 504
Bulletins and Listservsp. 504
Indexp. 505
Table of Contents provided by Ingram. All Rights Reserved.

ISBN: 9780849300103
ISBN-10: 084930010X
Audience: Professional
Format: Hardcover
Language: English
Number Of Pages: 552
Published: 29th September 2003
Dimensions (cm): 25.4 x 17.8  x 3.2
Weight (kg): 1.111