1300 187 187
Behind the Smile is an inside look at the world of Caribbean tourism as seen through the lives of the men and women in the tourist industry in Barbados. The workers represent every level of tourism, from maid to hotel manager, beach gigolo to taxi driver, red cap to diving instructor. These highly personal accounts offer insight into complex questions surrounding tourism: how race shapes interactions between tourists and workers, how tourists may become agents of cultural change, the meaning of sexual encounters between locals and tourists, and the real economic and ecological costs of development through tourism. This updated edition updates the text and includes several new narratives and a new chapter about American students' experiences during summer field school and home stays in Barbados.
Praise for the first edition: "Provides extraordinary insight into the personal views of tourism workers in Barbados... [M]ake[s] interesting and sometimes surprising reading." - The Nation (Barbados) "The narratives are thought-provoking and Gmelch's comments are insightful. Everyone in the tourist industry should have this book on their shelves." - Anthropological Quarterly "Highly readable, conversational prose... [Gmelch] is deserving of the most positive comparisons with Studs Terkel." - Amanda Stronza, Americas
| Preface | p. ix |
| Preface to the Second Edition | p. xi |
| Island Tourism | p. 1 |
| Work and Encounters in Tourism | p. 27 |
| The Airport | p. 42 |
| Redcap | |
| Teller and Money Exchanger | |
| The Hotel | p. 56 |
| Taxi Driver | |
| Bartender | |
| Guest Services Director | |
| Room Attendant (Maid) | |
| Security | |
| Chef | |
| Manager | |
| The Beach | p. 113 |
| Beach Vendor | |
| Hotel Water Sports | |
| Jet-Ski Operator | |
| Dive Shop | |
| The Attractions | p. 138 |
| Cruise-Ship Shore Excursions | |
| Island Bus Tours | |
| Co-Pilot, Atlantis Submarines | |
| Tour Guide, Harrison's Cave | |
| Captain, Jolly Roger Pirate Cruises | |
| Owner-Operator | |
| The Research and Promotion of Tourism | p. 187 |
| Barbados Hotel and Tourism Association | |
| Chief Research Officer, Ministry of Tourism | |
| Conclusion | p. 210 |
| Epilogue: Student Encounters with Tourists and Tourism | p. 227 |
| Acknowledgments | p. 243 |
| Acknowledgments for the Second Edition | p. 245 |
| Bibliography | p. 247 |
| Index | p. 253 |
| Table of Contents provided by Ingram. All Rights Reserved. |
ISBN: 9780253001238
ISBN-10: 0253001234
Audience:
Tertiary; University or College
Format:
Paperback
Language:
English
Number Of Pages: 280
Published: 21st March 2012
Dimensions (cm): 23.4 x 15.5
x 2.3
Weight (kg): 0.476
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