Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.
Series: Telephoning in English
Audience: English as a Second Language (ESL)
Format: Audio CD
Published: 22nd August 2002
Publisher: Cambridge University Press
Dimensions (cm): 14.2 x 12.5 x 1.1
Weight (kg): 0.091